When you book an appointment, that time is set aside for you, and missed appointments prevent me from accommodating other clients. Please understand that I only get paid when I deliver a service. If you do not show up for your scheduled appointment, and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.
If an emergency situation arises, please let me know so that I can treat your specific situation with personal attention. I recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and I may make an exception to the above policies on those rare occasions.